This leap year, why not make the most of the additional day with the subtraction of waste?
Lean practice may be defined as the relentless pursuit of the strategic elimination of waste. Through the continuous refinement of practices and procedures, lean management seeks to produce more goods more quickly while using fewer resources — less factory space, fewer worker movements and fewer assembly steps. Although often associated with manufacturing — Toyota and Danaher are proponents — it is also applied in service settings such as Capital One Financial Corporation. Here we define three types of waste and provide a framework for their identification in production and service processes.[i]
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